Patient Information & Cancellation Policies

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Appointment Information:

Please schedule an appointment by calling: 615-835-3220

On the day of your appointment, please arrive at least 15 minutes prior to your scheduled appointment time. For your convenience, you may access our on-line patient portal. To do so, please request a password at the time you make an appointment.

Cancellation Policy:

If you are unable to keep your appointment, kindly provide at least 24 hours notice to avoid any cancelation fees.

The office appreciates your time and we do our best to see patients in a timely manner. If you arrive 15 or more minutes late for your scheduled appointment time, we may ask you to re-schedule.

If you are transferring your care from another physician to our practice, please have your medical records faxed to our office prior to your visit (FAX: 615-835-3235).

Spa Cancellation Policies and Fees:

We appreciate your business. Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in prior to your scheduled appointment. Please arrive 5 minutes early for your appointment. A late arrival may require a reduced appointment time, at scheduled price, with respect to the clients that are scheduled after you.

Any cancellations with LESS THAN 24 HOURS  notice are subject to a cancellation fee amounting to ½ the cost of the scheduled service. Clients who miss their appointments without giving any prior notification are considered a NO CALL NO SHOW and will be charged IN FULL for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. This cancellation policy is established so as to compensate our staff for their time as well as lose of revenue.

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation less than 24 hours or no show.

Prices and Services:

Prices and services are subject to change without notice. We will do our best to keep our clients up to date on any changes that may occur but encourage all clients to inquire about pricing and available services when booking your appointment.

To Pay Your Bill online, please click below: