Patient Information & Cancellation Policies


REN Dermatology is currently accepting new patients at both offices.  Please schedule an appointment by calling: 615-835-3220

New Patient Appointment Information: 

If you are a new patient, please arrive at your appointment at least 15 minutes early so that you may fill out your new patient paperwork.  For your convenience, you may access our on-line patient portal where you can complete the medical information portion of your paperwork prior to your appointment.  To access the portal, please call our office and request a password.

You may also find the paperwork on our website.  Access the “Patient Info” tab on our website where you will find a drop down with forms to complete and bring to your appointment.

New patient paperwork that can be printed from our website includes:

  • New Patient Paperwork
  • REN Dermatology Payment Policy – Medical and Spa
  • HIPAA Notice
  • Minor Consent Form (if applicable)

If you are transferring your care from another physician to our practice, please have your medical records faxed to our office prior to your visit (FAX: 615-835-3235).

Cancellation Policy:

If you are unable to keep your appointment, kindly provide at least 24 hours notice to avoid any cancellation fees.  If you cancel your appointment within 24 hours of your scheduled time, you will incur a $50 cancellation fee.  If you do not call to cancel and do not show up for your appointment, you will incur a $75 cancellation fee.

The office appreciates your time and we do our best to see patients in a timely manner. If you arrive 15 minutes late for your scheduled appointment time, we may ask you to re-schedule.

Spa Cancellation Policies and Fees:

We appreciate your business. Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in prior to your scheduled appointment. Please arrive 5 minutes early for your appointment. A late arrival may require a reduced appointment time, at scheduled price, with respect to the clients that are scheduled after you.

Any cancellations with LESS THAN 24 HOURS  notice are subject to a cancellation fee amounting to ½ the cost of the scheduled service. Clients who miss their appointments without giving any prior notification are considered a NO CALL NO SHOW and will be charged IN FULL for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. This cancellation policy is established so as to compensate our staff for their time as well as lose of revenue.

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation less than 24 hours or no show.

Prices and Services:

Prices and services are subject to change without notice. We will do our best to keep our clients up to date on any changes that may occur but encourage all clients to inquire about pricing and available services when booking your appointment.

To Pay Your Bill online, please click below: